Demand online

Up to 3.25%Gross p.a.1    /AER 2

Account features at a glance:

  • Online Savings Account
  • Unlimited, no-notice withdrawals
  • Variable interest rate up to 3.25% Gross p.a.1  /AER2

Frequently asked questions

What computer specification do I need to operate my account?

We recommend the following minimum requirements for use of our online banking facilities:

  • Microsoft Internet Explorer 5.5, or Netscape 4.7 browser. To find your browser version select "Help" from the tool bar on your PC software, click on "About" and the browser version will be displayed.
  • PC running a Java script enabled browser, with a display resolution of 800x600 or above.
  • Whilst MACS are not one of our supported systems our website is written in such a way as to allow access by as many different operating systems and browser combinations as possible.
  • A printer will be required.

How do I log into my account?

Choose 'Your Accounts Log On' button towards the top right hand corner of the website and follow the instructions.

How do I view my transactions?

Once you have logged on to your account using your Customer ID Number, password and security details, simply click on your account number. You will be able to view all your transactions to date.

My interest rate is 0.25% below the advertised rate. Did the rate go down?

When you apply for a Demand Online account you will be asked to specify whether you want the interest on your account to be paid on an annual basis or on a monthly basis. The monthly interest rate will always be 0.25% below the annual rate.

How secure is Demand Online?

Demand Online has been developed with security as a top priority. We've implemented several layers of security and provide a high level of encryption.

For full details about our approach see our Information security page.

Recent reports have confirmed that some online customers of other major Irish and UK Banks have become targets of fraudulent e-mail scams, where customers have been requested to provide or confirm their security details. permanent tsb will never request customers to divulge personal security details either over the telephone, in an electronic message, or in any written communication. If you receive any requests of this nature or if you are concerned you may have divulged your security details, please contact our Customer Service line on (01) 602 0324. Lines are open 9 a.m.-5 p.m. Monday to Friday, excluding bank and public holidays.

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Need to talk?

Call us on (01) 602 0324

Mon-Fri 9am-5pm, excluding bank and public holidays.

Calls are charged at your service provider's prevailing rate and may be monitored and recorded.

1. DIRT will automatically be deducted at the standard rate (currently 30%) from interest paid/credited to your account, unless you are eligible and have registered to receive interest gross by completing a DIRT Exemption Declaration for each account you hold.

2. AER stands for Annual Equivalent Rate and shows what the interest rate would be if interest was paid and added to the capital balance each year.